Privacy and Terms of Service

Last updated: [15/05/25]

Catch and Chill (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or book a trip.

1. Information We Collect

• Personal Information: Name, email address, phone number, pickup location, and booking preferences provided via our booking form.

• Usage Data: We may collect anonymous usage data to improve our website performance (e.g. browser type, time spent on site).

2. How We Use Your Information

• To process and manage bookings.

• To respond to inquiries and provide customer support.

• To send trip updates and essential information.

• To improve our services and website functionality.

3. Data Sharing and Security

• We do not sell or share your personal information with third parties unless legally required.

• We use appropriate security measures to protect your data from unauthorised access or disclosure.

4. Your Rights

• You have the right to access, correct, or request deletion of your personal information.

• To make a request, contact us at info@catchandchill.co.uk.

5. Cookies

• Our website may use cookies for basic functionality and analytics. By using our site, you agree to the use of cookies.

6. Changes to This Policy

• We may update this policy from time to time. Changes will be posted on this page with the updated date.

Terms of Service

Last updated: 15/05/25

By using the Catch and Chill website or booking a trip with us, you agree to the following terms and conditions:

1. Booking and Payment

• Bookings are secured upon confirmation from our team. Payment terms will be communicated via email.

• A deposit may be required to secure your spot.

2. Trip Details

• Our trips include travel from designated pickup locations (Hertfordshire or Thurrock Services) to Domaine de Goncourt, France, and back.

• Catch and Chill reserves the right to change travel arrangements in the event of unforeseen circumstances.

3. Cancellations and Refunds

• Cancellations must be made in writing. Refund eligibility will depend on the timing of the cancellation.

• Deposits may be non-refundable unless otherwise stated.

4. Participant Responsibilities

• Anglers are responsible for bringing their own fishing gear unless otherwise arranged.

• All participants must follow lake rules and conduct themselves respectfully.

5. Liability

• Catch and Chill is not liable for loss, theft, or damage to personal belongings.

• Participation is at your own risk. We recommend travel insurance.

6. Contact For questions or concerns regarding our policies, please contact us at info@catchandchill.co.uk.